Reqelio is operated by Emre KARA as an individual service provider.
Requesting a refund
Use the receipt or subscription-management link in your Paddle confirmation email, or open Paddle buyer support and choose the refund option. Have the purchase email address and transaction or receipt reference available. Do not send your full payment card number.
Eligibility and your rights
Paddle reviews requests under the terms and refund policy applicable to the transaction, together with any mandatory rights in your location. Requesting a refund does not guarantee approval. This page does not create an additional guaranteed refund window or limit rights that cannot be waived.
Canceling future renewals
Cancellation and refund requests are separate. Cancel through the billing portal or your Paddle subscription email to stop future renewals. Cancellation normally takes effect at the end of the current billing period; it does not itself refund previous charges.
Product problems and AI add-ons
For a technical problem, contact Reqelio product support with a description of the issue. If it remains unresolved, provide Paddle with the issue and any support response when requesting a refund.
One-time AI add-on purchases are reviewed under the applicable Paddle policy and mandatory rights. Approved refunds may remove the remaining capacity granted by the refunded purchase.
Product support and privacy requests
Prepared September 9, 2026.